Fixed Price Repair
Long-term performance and reliability are built into the very fabric of our boilers, which are designed and engineered to the highest standards. On very rare occasions, or with some older boilers (some of our boilers installed in the 1950s are still going strong!), repair may be required. If it is, you can count on us for a stand-out service:
- Expert response: If a customer calls to report an issue, 99% of the time we can connect them to a trained engineer who may be able to diagnose and even help fix the problem over the telephone
- Fixed rate repair: If an on-site inspection is necessary, we offer a fixed rate repair service that ensures that the boiler is up and running quickly and within budget
- 24 hour repair time: Contract customers benefit from priority status when it comes to operational problem solving and repairs – we will always aim start the process of repair, or resolve the problem, within 24 hours
- Complete peace of mind: Many of our customers choose to retain us on a contract basis, ensuring that standard maintenance and repairs are fully managed.